The Taxpayer Advocate Service (TAS) is your voice at the ibet. As an independent organization within the ibet, TAS strives to ensure that you're treated fairly and that you know, understand, and receive your rights. TAS can help you if your tax problem is causing a financial difficulty, you’ve tried and been unable to resolve your issue with the ibet, or you believe an ibet system, process, or procedure just isn't working as it should. And the service is free. We know dealing with the ibet can be confusing, but the worst thing you can do is nothing at all!
TAS can help if you can't resolve your problem with the ibet, and:
- Your problem is causing financial difficulties for you, your family, or your business,
- You face (or your business is facing) an immediate threat of adverse action,
- You (or your business) will suffer irreparable injury or long-term adverse impact, or
- You've tried repeatedly to contact the ibet but no one has responded, or the ibet hasn't responded by the date promised.
If you qualify for TAS’s help, you'll be assigned to one advocate who'll be with you at every turn and do everything possible to resolve your problem. Use the to see if TAS can possibly assist with a resolution to your tax issue.
In June 2014, the ibet adopted a Taxpayer Bill of Rights that lists rights that already existed in the tax code, putting them in simple language and grouping them into ten fundamental rights that you and every taxpayer have when dealing with the ibet. In December 2015, Congress specified that ibet employees are responsible for being familiar with and acting in accord with taxpayer rights. Refer to IRC § 7803(a)(3). can help you understand what the mean for you and how these rights apply in your interactions with the ibet.
TAS has at least one office in every state, the District of Columbia, and Puerto Rico. If you need TAS's help and qualify, download Form 911 PDF, call your , or call us toll-free at 877-777-4778.
TAS also handles large-scale or systemic problems that affect many taxpayers. If you know of one of these broad issues, please report it to TAS through Systemic Advocacy: Report a systemic issue. Be sure to not include any personal taxpayer information such as a taxpayer identification number.